Make the next step easy to remember.
Keep follow-ups beside the conversation, with an owner and a due date. See what is overdue, record the outcome, and decide what happens next.
- Tasks with owners and due dates
- Overdue work in view
- Internal tasks, no automated sends
A task your team can act on.
An owner, a due date and a recorded outcome make the next step visible.
A next action on every lead
Add one clear next step to a lead with an owner and a due date, so it’s obvious who does what and by when.
Overdue work, surfaced
Zenkoo highlights overdue tasks and leads with no next action on Home and in reports — you don’t have to scroll a chat list to find them.
Reschedule when plans change
Move a due date, reassign the owner, or complete a task with a recorded outcome. The history stays with the lead.
Log calls and notes
Manually log a WhatsApp call and add internal notes so the next teammate has context. Notes are shared with your team and never sent to the customer.
A simple follow-up routine.
Set the next action
On any lead, add a follow-up task with an owner and a due date.
Get it surfaced
Overdue tasks and leads with no next action show up on Home and in reports.
Reply in the window
When it’s time, answer from Zenkoo inside the 24-hour window, or use the WhatsApp link if your number supports continued app use.
Record the outcome
Complete the task with an outcome, or reschedule it — the lead’s history keeps the trail.
Follow-up questions
Does Zenkoo send automatic reminders to customers?
No. Follow-ups are internal work items for your team. Creating a task does not message the customer or schedule any automated send.
Can I see everything that’s overdue?
Yes. Overdue tasks and leads with no next action are surfaced on Home and in per-rep reports to help your team prioritize.
Who can a follow-up be assigned to?
Any teammate with access to that number. You set an owner and a due date, and can reassign or reschedule at any time.
What happens when I complete a task?
You record an outcome, which stays in the lead’s activity history. You can immediately set the next follow-up if the deal continues.
Put your next sales conversation in context.
Start with an eligible WhatsApp Business number. Zenkoo is free during early access; setup and available history depend on your number and approved access.