Your customer conversations should stay private, controlled, and protected.

Zenkoo handles WhatsApp conversations, contacts, and sales context only to run the workspace you enable: shared inbox, pipeline, follow-ups, automations, reports, and team visibility.

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What Zenkoo does with WhatsApp data

Zenkoo uses connected WhatsApp data to display conversations, organize leads, assign owners, schedule follow-ups, and report on pipeline health. We do not sell customer conversations or use WhatsApp message content for advertising.

Security safeguards

HTTPS and sessions

Zenkoo is served over HTTPS in production and browser sessions use HttpOnly cookies, expiry, rotation, and server-side revocation.

Access controls

Protected requests check that the signed-in user can access the relevant WhatsApp account before returning conversations, files, or team data.

Media protection

WhatsApp media is served through authenticated routes rather than public guessing URLs, with defensive headers and file validation.

Common data questions

Zenkoo processes messages from WhatsApp numbers you connect so the product can operate. Customers remain responsible for WhatsApp, Meta, privacy, and consent requirements.