Current subprocessors
Infrastructure hosting for the production app, server, database files, media storage, and operational logs. Current production host is in Germany.
WhatsApp connection authorization and message transport, including authorized conversation, contact and media synchronization and replies.
Website tag delivery, optional tracking configuration and privacy controls. Optional modules are loaded according to the enabled services and category choices shown in those controls.
Google sign-in. Google Analytics is used only if enabled through NoClutterCRM and analytics consent is granted. Data may include account identifiers, page views, feature events, and device/browser information.
Microsoft Clarity is used only if enabled through NoClutterCRM and analytics consent is granted. Data may include session diagnostics, page interaction events, and device/browser information.
Meta Pixel advertising measurement is used only if enabled through NoClutterCRM and advertising consent is granted. Data may include cookie or similar identifiers, page views, request-access conversion events, and device/browser information.
Transactional email delivery over SMTP for verification, password reset, beta invites, and account notifications. Production SMTP host: smtp.mailer91.com.
Connected services controlled by the customer
WhatsApp/Meta is the messaging platform the customer authorizes Zenkoo to connect to. Customer remains responsible for its relationship with WhatsApp/Meta and for messaging compliance.
Subprocessor change process
- Zenkoo will keep this page updated when production subprocessors materially change.
- Customers with a signed DPA may request notice of material subprocessor changes by emailing support@zenkoo.app.
- If a customer objects to a new subprocessor, Zenkoo will work with the customer in good faith to resolve the concern or help with offboarding.
Data transfer notes
The production infrastructure currently appears to be hosted in Germany. Optional analytics providers may involve international transfers. For GDPR-covered transfers outside the EEA, Zenkoo should rely on appropriate safeguards such as adequacy decisions or Standard Contractual Clauses where required.